Managed IT Services
for Federal Agencies.
Helpdesk support, server administration, endpoint security, compliance monitoring, and patch management — delivered by certified technicians already familiar with the platforms federal agencies use.
Full-Spectrum IT Support for Federal Environments
Vexor Federal's managed IT services cover the full spectrum of federal IT support — from tier 1 helpdesk and server administration to endpoint security hardening and compliance monitoring. Our technicians are certified on the platforms federal agencies use, ensuring rapid onboarding and zero learning curve on your infrastructure.
We provide both on-site and remote managed services, with response SLAs tailored to the operational tempo of federal agencies. Our compliance monitoring capabilities align with NIST 800-53 controls, FISMA requirements, and agency-specific cybersecurity directives — keeping your systems audit-ready at all times.
Whether you need supplemental IT support to augment an existing team, or a fully managed service to cover an entire facility, Vexor delivers scalable IT management under a single federal contracting vehicle.
Capabilities Included
- Helpdesk & tier 1–3 support
- Server administration & management
- Endpoint security & hardening
- Compliance monitoring & reporting
- Patch management & updates
- Asset inventory & lifecycle management
- Active Directory & identity management
- Backup & disaster recovery management
- Security incident response
- FISMA compliance support
- Remote monitoring & management (RMM)
- IT documentation & knowledge base
Where We Deploy
Federal Office Buildings
On-site and remote IT support for federal office environments — helpdesk, workstation management, and server administration.
Data Centers
Server administration, storage management, backup monitoring, and infrastructure health reporting.
Compliance-Driven Environments
FISMA and NIST 800-53 aligned monitoring, reporting, and remediation support for audit-ready operations.
Endpoint Security
Workstation hardening, antivirus management, patch deployment, and security configuration baseline enforcement.
Staff Augmentation
Certified IT technicians embedded with agency teams to supplement existing IT staff during peak demand or transitions.
Disaster Recovery
Backup monitoring, recovery testing, and business continuity planning for federal IT infrastructure.
Standards & Certifications
Security and privacy controls framework for federal information systems and organizations.
Federal Information Security Modernization Act compliance support and reporting.
Protecting controlled unclassified information in non-federal systems.
Defense Information Systems Agency Security Technical Implementation Guides for system hardening.
Center for Internet Security configuration benchmarks for operating systems and applications.
CompTIA Security+, Network+, and A+ certified technicians on staff.
How We Deliver
Environment Assessment
IT infrastructure audit, asset inventory, and compliance gap analysis against agency security requirements.
Service Design
SLA definition, monitoring configuration, escalation procedures, and onboarding documentation.
Onboarding
System enrollment, monitoring agent deployment, documentation review, and team introductions.
Ongoing Management
Continuous monitoring, monthly reporting, quarterly reviews, and proactive remediation.
Ready to Secure
Your Facility?
Contact our team for a no-obligation capability briefing and site assessment. We'll design a solution tailored to your mission requirements and compliance standards.